- Our entire condominium community is being fumigated for termites. The owners association arranged a special price of $99/night with the Radisson. But when we arrived we were told that the price didn't include parking, which was $15/night — for each car. Since we had two cars, the total was $130/night (plus tax).
- I went to the hotel website to complain. It had a fine "contact us" page in which I was invited to write my name, email address, phone number, etc., and comment. The problem was that the phone number field was both required and locked. I couldn't enter anything into it (on either Internet Explorer or Firefox), and the page wouldn't submit if the field was empty!
Monday, May 14, 2007
Extra hotel fees
Dale suggests that this series be expanded into a formal study of hotels. In a previous post I complained about hypocrisy. That same hotel (the Radisson in Culver City) earned two other black marks, which I might as well document here.